Returns & Exchanges

We want you to be fully satisfied with your official Nine Inch Nails merchandise. If you are not happy with your purchase, you may return or exchange unworn and unwashed items within 30 days of the delivery date.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

• 3.
  Ship It Back

  Print the provided prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 7-10 business days.